Cancellation policy

We understand that plans change. Here's what you need to know about our cancellation process.

Need to cancel? A cancellation fee may be charged, but the cost will vary depending on the location.

1

How to Cancel

Email Us

Best for detailed explanations

Cancellation Policy

At Bottoms Up Colonics, we want to make it as easy as possible for clients to manage their appointments while ensuring others in need can access care in a timely way.

If you can't make your appointment, we kindly ask for at least 24 hours' notice. This allows us to offer your spot to another client and ensures our hardworking therapists are compensated for their time.

Because each clinic operates independently, cancellation fees and conditions may vary. Cancellations made with less than 24 hours' notice, or missed appointments, will incur a fee determined by the individual clinic.

We understand that emergencies can happen. If something unforeseen arises, please contact your clinic or therapist as soon as possible so we can work with you to make suitable arrangements.

To cancel or reschedule:

Please call, email, or text your clinic directly as soon as you know you won't be able to attend.

Your cooperation helps us keep things running smoothly, support our therapists, and ensure clients in need are seen promptly.

Thank you!

We'll confirm your cancellation within 2 hours during business hours.

2

Understanding Our Timeline

When Fees Apply

Booking Made
7d+
7+ Days Before
48h
Reminder Set
24h
Fee applies 24h prior
0h
Appointment
Free Cancellation

Cancel more than 24 hours before your appointment and there's no fee.

Cancellation fee applies

Cancellation fee amounts vary from clinic to clinic.

3

Policy Details

We understand that life happens. That's why we offer a 24-hour grace period for all cancellations.

  • Cancel more than 24 hours before your appointment - no fee
  • Cancel within 24 hours - cancellation fee applies
  • No-shows are charged the full appointment fee

Real-life Emergencies

Unexpected and unplanned life emergencies are handled with compassion.

Need Policy Details?

Download our complete policy document with all clinic-specific information.

4

Why Choose Bottoms Up Colonics

IICT

Internationally Certified

IICT-trained therapists

IICT

Nutritional Guidance

Expert dietary guidance

IICT

The Safest Care

Comprehensive safety protocols

IICT

Personalised Care

Tailored to your needs

Need to make a change?

We're here to help with your appointment.